3 Solutions to Common Corporate Credit Card Problems

It's no secret that many corporate credit cards often fail to meet the basic needs of their customers. This hasn't changed for decades. Why would they change when their customers have such limited options to better control their credit?

This lack of customer success focus has led business owners everywhere to seek a better solution to manage their credit and take control over the destiny of their business. Here are three solutions today's modern corporate credit card should be providing to ensure the success of their customers.

1. Listen to exactly what the customer needs

‍Every corporate credit card company must identify their customer's pain points. This is done with excellent customer onboarding that focuses on listening to each customer's needs and understanding their business. Some customers simply want the opportunity to build business credit; others may need access to large amounts of credit to purchase inventory. Whatever your pain point is, it's the responsibility of your business credit card company to solve that problem with you.

2. Answer every customer email and phone call

‍How many times have you tried to get someone one on the phone when you need them most? Perhaps you notice a fraudulent charge, have a billing question, or just need to ask about how to change your card controls and limits. Every business, large or small, has the right to speak to someone, or get an email response, quickly from someone who can answer their question or find the appropriate team member who can.

3. Give the business owner control with a simple but powerful solution (that's free!)

‍You run a business so there's no reason you shouldn't also be empowered with a high level of control over your business credit and corporate cards. This could mean managing card controls, ordering unlimited virtual and physical cards, updating your card limits, or getting instant charge notifications--whatever it is, you shouldn't need someone at another company to do that for you. Managing your business credit cards doesn't need to be complicated. It also doesn't need to be expensive:if your corporate credit card isn't offering all of this for free it's time to find a different one that does.

If you need a business credit card that is committed to customer success, and puts you in control of your business credit, visit https://www.getkleercard.com/signup.